Shipping policy

Shipping
Internet orders are processed Mon.- Fri. Depending on the time your order is placed and availability in stock, orders are typically shipped within 24-48 hours. If you order on Saturday or Sunday, your order will generally ship the following Monday. Orders will not ship on federal holidays but will be processed the following business day. Once an internet order is placed it may not be possible to make changes or cancel the order. If you have any questions please call us at (725) 222-3364 or email us at qillercollections@gmail.com prior to placing your order.
If a package is returned to us due to an undeliverable address, we will contact you to verify your information. You will be issued a full refund or if you would still like your order, it can be re-shipped to the corrected address. Qiller Collections is not responsible for additional shipping charges that incur in order to re-ship or re-route the package. In the event a package has been lost, missing or cannot confirm delivery with tracking we will process a reshipment of the order. Packages that show a confirmed delivery from
carrier will be subject to investigation and not eligible for a refund until resolved.
Should your package not show up, or arrive damaged, please contact us at:
qillercollections@gmail.com with your order number.

Rates:
Contiguous United States: Orders of $70 or above qualify for free Economy shipping.

Additional Options:
USPS First Class mail and USPS Ground Advantage (2-5 Business Days for Delivery-USA)
USPS Priority Mail (1-3 Business Days- USA)
USPS Priority Mail Express (1-2 Business Days- USA)
USPS delivers packages Mon.-Sat. excluding federal holidays.
UPS® Ground
UPS® Ground Saver
UPS® Standard
UPS Next Day Air®
UPS 2nd Day Air®

International orders are only available by request and accepted via PayPal. Shipping times vary upon destination. Please contact us at: qillercollections@gmail.com or by phone at (725) 222-3364 for shipping rates and to complete International Orders. Additional fees or duties may apply based on each country's import requirements.